1. Introduction
This privacy policy outlines the privacy practices for Applebeam Technology, doing business as FroggyTalk, located at Vergiliushof 24A, 6212GG, Maastricht, Netherlands. You can reach us via email at support@FroggyTalk.com. This document informs you of the data we collect, how we use it, and why we collect it. To use our services, providing your mobile phone number is required.
2. Data Collection and Use
We collect and process your personal data for the following purposes:
- Identity Verification: To verify your identity.
- Service Provision: To set up outgoing calls and manage your FroggyTalk app.
- Fraud Prevention: To prevent cheating, crime, or fraud.
- Personalization: To personalize and optimize our services.
- Internal Operations: For FroggyTalk’s internal operations, including troubleshooting and data analysis.
3. Legal Basis for Processing Personal Data
Your personal data will be processed legally under the following conditions:
- You have given consent to the processing of your personal data for one or more specific purposes.
- Processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract.
4. Information We Collect
Upon registering for our services, you provide the following personal information:
- Phone Number
- IP Address
We may also collect additional information regarding your usage of our services. This includes:
- Call Details: Phone numbers of both calling and receiving parties, call start time, duration, quality, and records maintained for billing purposes.
- Usage Statistics: Data on how you interact with our services, which may include cookies and tracking technologies.
5. Contact details Access
Upon installation, you may be asked to allow access to your contact list. If you consent, we will access names and phone numbers to:
- Display contact names and numbers as they appear in your contact list within the mobile App.
We will store details of any contact you select as Favorite on our servers so we can display it when you are signed to multiple devices simultaneously.
6. Data Retention
We retain your personal information for a maximum of two years, even if you do not actively use our services. After this period, we will delete or anonymize your data to ensure that you cannot be identified.
7. Sharing Your Information
We will only share your data with third parties as necessary to provide services, such as:
- Telecom Providers
- Analytics and Marketing Providers
- Messaging Providers
We will share your data with third parties:
- With your explicit consent.
- To comply with legal obligations or enforce our terms of service.
- For the purpose of improving our services.
Radio Listeners’ Data
If you use the radio feature within the FroggyTalk app, we may collect personal and non-personal data related to your listening preferences, such as station selection and listening duration, to enhance user experience.
We may share your personal data with our radio partners only with your explicit consent.
8. Your Rights Under GDPR
As a resident of the European Union, you have the following rights:
- The right to access your personal data.
- The right to rectify any inaccurate or incomplete data.
- The right to erasure (“right to be forgotten”).
- The right to restrict processing of your personal data.
- The right to data portability.
- The right to object to processing based on legitimate interests.
If you wish to exercise any of these rights, please contact us at support@FroggyTalk.com.
9. Communications
We may contact you about promotions, updates, and other service-related messages. You can opt-out of promotional communications by contacting our support team.
10. Changes to This Policy
We reserve the right to update or modify this privacy policy at any time. Please review this policy regularly. Continued use of our services after any changes indicates acceptance of the updated policy.
11. Complaints
If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via their website: https://autoriteitpersoonsgegevens.nl/.
12. Contact Us
For any questions regarding this privacy policy or your personal data, please contact us at support@FroggyTalk.com.
