FroggyTalk Cookie Policy
| Compliance Code | COMP-003 |
| Document Title | Cookie Policy |
| Document Owner | Data Protection Officer |
| Applies To | All users of FroggyTalk Services |
| Effective Date | 11 August 2026 |
| Next Review Date | 11 November 2026 |
| Version | 3.0 |
| Reviewed By | |
| Approving Authority | |
| Approval Date | |
| Related Documents | Terms and Conditions and Privacy Policy |
1. About this Cookie Policy
FroggyTalk is operated by Appbeam Technology B.V. trading as FroggyTalk, registered with the Dutch Chamber of Commerce under number 97711160, with its registered address at Koninginnegracht 10, 2514AA The Hague, the Netherlands (“FroggyTalk”, “we”, “us” or “our”).
This Cookie Policy explains how we use cookies and similar technologies when you access or use the FroggyTalk website, mobile application and related services (the “Services”).
Our website is available at https://froggytalk.com.
We use cookies and similar technologies to operate and secure our Services, remember preferences, understand how our Services are used and, where you choose to allow it, support analytics, marketing, campaign measurement and other optional features.
This Cookie Policy should be read together with our Privacy Policy, which explains more generally how we collect, use, share and protect personal data.
2. Cookies and Similar Technologies
A cookie is a small text file stored on your computer, smartphone, tablet or other device when you visit a website. Cookies can allow a website to recognise your device, maintain a session, remember preferences and understand how the website is being used.
We may also use technologies that perform similar functions, including pixels, software development kits (SDKs), local storage, device identifiers and similar technologies.
A pixel or web beacon is a small element that may be included in a webpage, application, email or message to help determine whether content has been viewed or interacted with.
An SDK is software integrated into an application that may support functions such as analytics, security, communications or performance monitoring.
For simplicity, references to “cookies” in this Cookie Policy also include these similar technologies where appropriate.
3. Categories of Cookies and Similar Technologies We Use
3.1 Necessary Technologies
Necessary technologies are required to provide, operate or secure our Services or to provide a feature that you have specifically requested.
They may support functions such as authentication, session management, security, fraud prevention, load balancing, network management and remembering your cookie or privacy choices.
Necessary technologies may be activated without your consent where permitted by applicable law. Blocking them may prevent parts of the Services from functioning correctly.
3.2 Preference Technologies
Preference technologies allow our Services to remember choices you make, such as language, interface settings or other preferences, so that we can provide a more convenient and personalised experience.
Where a preference technology is not necessary to provide a feature you have requested, we will obtain consent where required before activating it.
3.3 Analytics and Performance Technologies
Analytics and performance technologies help us understand how our Services are used and how they perform. They may provide information such as pages or features used, session activity, device or browser type, technical performance and interactions with our Services.
We use this information to measure usage, identify technical problems and improve our products and Services.
Where analytics technologies require consent, they will not be activated until you have made the relevant choice. Limited analytics technologies may be used without consent where permitted by applicable law and configured so that their impact on your privacy is sufficiently limited.
3.4 Marketing, Advertising and Retargeting Technologies
Where you consent, we may use cookies, pixels, device identifiers, advertising identifiers or similar technologies to measure campaigns, understand engagement with FroggyTalk promotions and advertising, create or measure advertising audiences, limit repeated advertising and understand whether our advertising is effective.
These technologies may also allow participating advertising or social media providers to recognise your browser or device when you use other websites, applications or services.
We will not activate marketing, personalised advertising or retargeting technologies that require consent unless you have chosen to allow them.
3.5 Social Media and Embedded Content
Our Services may contain social media features, videos, buttons, widgets or other content provided by third parties.
Where enabling such content would allow a third party to place non-essential cookies or collect information from your device, we will obtain consent where required before the relevant technology is activated.
Third-party providers may process information they receive under their own privacy notices and terms.
3.6 Legal Basis for Using Cookies and Similar Technologies
We use necessary technologies on the basis that they are required to operate, secure or provide the Services or a feature you have requested. These technologies may be activated without consent where permitted by applicable law.
For all other categories of cookies and similar technologies, we rely on your consent. Where consent is required, optional technologies will not be activated unless and until you choose to allow them through our cookie banner or preference centre.
Where analytics technologies are configured so that their impact on your privacy is sufficiently limited, we may use them without consent where permitted by applicable law.
4. Information Collected Through These Technologies
Depending on the technology and the choices you make, cookies and similar technologies may collect or generate information such as your IP address, browser or device type, operating system, device or advertising identifiers, language settings, pages or features viewed, interactions with our Services, session information, technical and security information, consent status, campaign source and advertising or marketing engagement information.
Where this information identifies you or can reasonably be linked to you, we treat it as personal data in accordance with our Privacy Policy.
5. Third-Party Technologies
We use third-party service providers to support parts of our Services, including hosting and technical services, analytics, communications, security, advertising, social media and other platform functions.
Some third parties act on our instructions, while others may process information as independent controllers under their own privacy policies.
The specific cookies and similar technologies that are active on our Services, together with their provider, purpose, category and duration, are identified in our cookie preference centre or cookie inventory where applicable.
Our use of providers and technologies may change as our Services develop. We will update our cookie settings and related disclosures where necessary to reflect material changes.
Some third‑party providers that place or access cookies or similar technologies through our Services may process personal data outside the European Economic Area. Where this occurs, those providers are responsible for ensuring that appropriate safeguards are in place under their own privacy notices and terms. Further information about international transfers carried out by FroggyTalk is available in Section 10 of this Cookie Policy and in our Privacy Policy.
6. Your Cookie Choices and Consent
When you first visit the relevant parts of our Services, we may display a cookie banner or preference tool that allows you to make choices about non-essential cookies and similar technologies.
You can accept all, reject non-essential technologies, or manage your preferences by category.
Where consent is required, non-essential technologies will remain disabled unless and until you choose to allow the relevant category.
Your consent is voluntary. You may refuse non-essential technologies without losing access to the core FroggyTalk Services, although some optional features may not operate as intended.
You can change or withdraw your consent at any time through the cookie settings or preference tool made available through our Services. Changing or withdrawing your consent does not affect processing that lawfully took place before your choice was changed.
We may ask you to renew your choices where our purposes or technologies materially change or where otherwise appropriate or required by law.
7. Managing Cookies Through Your Browser or Device
In addition to our cookie preference tools, most browsers allow you to view, block or delete cookies through their settings. Your mobile device may also allow you to manage certain permissions, advertising identifiers or tracking preferences.
Blocking or deleting necessary cookies may affect the availability, security or operation of parts of the Services.
If you delete cookies that store your privacy preferences, we may need to ask you to make your choices again when you next use the relevant Service.
8. How Long We Keep Cookies and Related Information
Different cookies and similar technologies remain active for different periods.
Some are session technologies and expire when you close your browser or application. Others are persistent technologies and remain on your device for a defined period unless you delete them earlier.
Where applicable, the duration of individual cookies and similar technologies is shown in our cookie preference centre or cookie inventory.
Personal data obtained through these technologies will not be retained longer than necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Further information about our retention practices is available in our Privacy Policy.
9. Personal Data and Your Rights
Where cookies or similar technologies involve the processing of personal data, the rights and safeguards described in our Privacy Policy apply.
Depending on the circumstances and applicable law, these may include rights relating to access, correction, deletion, restriction, objection and withdrawal of consent.
You may withdraw consent at any time where processing is based on consent.
If you disagree with how we process your personal data, you also have the right to lodge a complaint with the competent data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
For further information about your rights and how to exercise them, please see our Privacy Policy.
10. International Processing
Some of our service providers, technology partners or FroggyTalk Group personnel may be located outside the European Economic Area.
Where personal data collected through cookies or similar technologies is transferred internationally, we apply the safeguards described in our Privacy Policy and comply with applicable requirements relating to international transfers of personal data.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our Services, technologies, legal requirements or operational practices.
The latest version will be made available through our website or Services. Where a change materially affects processing based on consent, we will take appropriate steps to inform you or obtain new consent where required.
12. Contact Us
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us:
Appbeam Technology B.V. trading as FroggyTalk
Koninginnegracht 10
2514AA The Hague
The Netherlands
Website: https://froggytalk.com
Customer support: support@froggytalk.com
Privacy contact: Olaoluwa@froggytalk.com