FroggyTalk uses your internet connection to connect your calls to the recipient’s phone. The person you’re calling doesn’t need an internet connection or the FroggyTalk app. Simply select a contact from your list or dial the number with the country code.

Simply click on the "Buy Credit" button in the app and select your preferred payment method, such as debit/credit card, PayPal, or other supported local payment methods.

Follow us on social media and check the "Notifications" section in the app for updates on new features, promotions, and discounts.

FroggyTalk supports English, Tigrinya, Amharic, Arabic and Hausa.

Check the Rates Page in the app for destination-specific pricing.

Navigate to the "Home" tab in the FroggyTalk app to view your call history, including call durations and credit usage.

Visit the Google Play Store or Apple App Store, search for FroggyTalk, and click "Update" if a new version is available. Keeping your app updated ensures you have access to the latest features and fixes.

Yes, FroggyTalk requires an active internet connection (Wi-Fi or mobile data) to make calls. However, the person you’re calling does not need internet access.

No, credit is tied to your account and cannot be transferred to another user.

FroggyTalk is ideal for making international calls when the person you’re calling doesn’t have internet access, can’t use WhatsApp, or has a poor internet connection. FroggyTalk bridges the gap and ensures seamless communication.

Yes, you can log into FroggyTalk on another device using your registered phone number. Your balance and account details will automatically transfer.

FroggyTalk accepts multiple payment methods, including major debit/credit cards and PayPal. Geography-specific payment options may also be available.

On the "Buy Credit" page, enter the discount code (e.g., THANKYOU20) in the field provided and click "Apply." Complete the purchase during the same session for the discount to apply.

Your credits never expire and remain valid indefinitely. FroggyTalk reserves the right to update this policy if necessary.

If your purchased credit hasn’t appeared in your account, contact customer support with a screenshot of your confirmed payment. We’ll resolve the issue promptly.

Share your unique referral code from the "Refer and Earn" section in the app. When your friend downloads FroggyTalk, enters your referral code during registration and makes their first credit purchase, you earn free credit.

No, there’s no limit! The more friends you refer, the more credit you earn when they make their first purchase.

Ensure your friend: - Clicked your referral link or entered your referral code during signup. - Signed up immediately after downloading the app. - Made their first credit purchase.

No, FroggyTalk currently supports outbound calls only. You cannot receive calls via the app.

If your call disconnects, check your internet connection and app settings. If the issue persists, update your app or contact customer support.

No, FroggyTalk’s call rates remain consistent throughout the day and night.

Yes, you can view call details, including durations and charges, in the "Call History" section of the app.

If you didn’t receive your OTP, ensure: - Your number is registered on WhatsApp (where OTPs are sent). - You have an active internet connection. If the issue persists, contact our support team for assistance.

This could be due to insufficient storage, poor internet connection, or compatibility issues with your device. Try troubleshooting or contact support for help.

Restart your app and check your internet connection. If the issue continues, update your operating system or reinstall the app. Contact customer support if needed.

Yes, you can cancel your account at any time without penalties. Contact customer support or delete your account from the app's profile page.

Contact our 24/7 customer support team through WhatsApp, email, or live chat. We’re always here to assist you!